NCUCA 2026 – Cancellation Policy

• Eligibility: Credit unions can register at no cost through September 30, 2025, as part of a limited-time early bird promotion.
• Value: Registration during this period is valued at $1,150 per attendee.
• Commitment Terms: To secure attendance and offset potential cancellation costs, the following cancellation fees will apply:

Credit Union Cancellation Policy

• • Through 9/30/25:
    • Cancellations made within 72 hours of registration: No fee.
    • Cancellations made after 72 hours but before 9/30/25: $150 fee.
    • TopGolf credit union cancellation before 9/30/25:  No fee
  • After 9/30/25:
    • Cancellation fee increases to $300 for early bird registrations.
    • Cancellation fee after first 72 hours of registration for non-early bird registrations $200
    • Additional $75 fee if cancelling Top Golf as a credit union as long as after 9/30/25
  • After 2/1/26:
    • $500  cancellation fee applies for early bird registrations.
    • $300  cancellation fee applies for non-early bird registrations

Note: Even though registration is free during the early bird period, any applicable cancellation fees will be invoiced directly to the credit union’s accounts payable department.

• Until 4/1/26:
  • Attendee substitutions from the same credit union are permitted at no charge, provided:
    • The conference is notified in advance, and
    • The replacement attendee books a room within the NCUCA Bellagio hotel block.
• After 4/1/26:
  • Substitutions will incur a $100 fee to cover post-printing badge and list processing costs.
• Golf Event Swaps:
  • No last-minute golf attendee substitutions allowed due to logistics and venue requirements
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• Early bird registrants may attend Topgolf for free, provided they select “Yes” to the Topgolf option during registration.
• Topgolf Credit Union Cancellation Fee:
  • $75 fee for cancellations unless the attendee is replaced by another credit union member.
  • Replacements are free if notice is given to contact@ncuca.com before the conference.
  • Failure to notify the conference ahead of time will result in a “no-show” fee of $75.

All fees are intended to offset actual hard costs incurred by the conference, not to generate profit.

• $500 cancellation fee per vendor attendee applicable. Cancellations after January 10th, 2026, will not be eligible for refunds.
• Topgolf Vendor Cancellation Fee:
  • No refunds for top golf registrations.
  • Replacements are free if notice is given to contact@ncuca.com before the conference.
  • No last minute replacements will be allowed.