NCUCA 2027 – Cancellation Policy

• Eligibility: Credit unions may secure early-bird registration by paying a $250 nonrefundable commitment and administrative fee before October 31, 2026. This offer is available for a limited time.
• Value: Registration during this period is valued at $1,150 per attendee.
• Commitment Terms: To secure attendance and offset potential cancellation costs, the following cancellation fees will apply:

Credit Union Cancellation Policy

• • Through 10/31/26:
    
    • The $250 early-bird commitment and administrative fee is nonrefundable.
    • TopGolf credit union cancellation before 10/31/26: No fee
  • After 10/31/26:
    
    • A $150 cancellation fee applies in addition to the nonrefundable $250 commitment and administrative fee.
    • Additional $75 fee if cancelling Top Golf as a credit union as long as after 10/31/26
  • After 2/1/27:
    • $500 cancellation fee applies for early bird registrations.
    • $300 cancellation fee applies for non-early bird registrations

Note: The $250 early-bird commitment and administrative fee is nonrefundable. Any additional cancellation fees will be invoiced directly to the credit union’s accounts payable department.

• Until 3/24/27:
  • Attendee substitutions from the same credit union are permitted at no charge, provided:
    • The conference is notified in advance, and
    • The replacement attendee books a room within the NCUCA Bellagio hotel block.
• After 3/24/27:
  • Substitutions will incur a $100 fee to cover post-printing badge and list processing costs.
• Golf Event Swaps:
  • No last-minute golf attendee substitutions allowed due to logistics and venue requirements

Attendees may be swapped at no additional charge using the submission form here: https://www.ncuca.com/credit-union-registration-replace/

• Early bird registrants may attend Topgolf for free, provided they select “Yes” to the Topgolf option during registration.
• Topgolf Credit Union Cancellation Fee:
  • $75 fee for cancellations unless the attendee is replaced by another credit union member.
  • Replacements are free if notice is given to contact@ncuca.com before the conference.
  • Failure to notify the conference ahead of time will result in a “no-show” fee of $75.

All fees are intended to offset actual hard costs incurred by the conference, not to generate profit.

• $500 cancellation fee per vendor attendee applicable. Cancellations after January 10th, 2027, will not be eligible for refunds.
• Topgolf Vendor Cancellation Fee:
  • No refunds for top golf registrations.
  • Replacements are free if notice is given to contact@ncuca.com before the conference.
  • No last minute replacements will be allowed.