NCUCA 2027 – Cancellation Policy

Early Bird Registration – Buy One, Get One

 

  • Eligibility: Credit unions may take advantage of early-bird buy one, get one registration through November 27, 2026. This offer is available for a limited time.
  • Value: Registration during this period is valued at $1,150 per attendee.
  • Commitment Terms: To secure attendance and offset potential cancellation costs, the following cancellation fees will apply:

Credit Union Cancellation Policy

    • Through December 31, 2026: $175 cancellation fee
    • After December 31, 2026: no cancellations/refunds after that

 

Substitutions & Attendee Swaps

  • Until March 29, 2027:
    • Attendee substitutions from the same credit union are permitted at no charge, provided:
      • The conference is notified no later than March 29, 2027, and
      • The replacement attendee books a room within the NCUCA Bellagio hotel block.
  • After March 29, 2027
    • Substitutions will incur a $100 fee to cover post-printing badge and list processing costs.
    • A $175 no-show fee will apply to any registered attendee who does not attend the conference.
      • The fee will be waived if another representative from the same credit union attends in their place.
  • Golf Event Swaps:
    • No last-minute golf attendee substitutions allowed due to logistics and venue requirements

How to Swap / Exchange an Attendee

Attendees may be swapped at no additional charge using the submission form here: https://www.ncuca.com/credit-union-registration-replace/

 

Topgolf Add-on for Early Bird Attendees

  • Early bird registrants may attend Topgolf for free, provided they select “Yes” to the Topgolf option during registration.
  • Topgolf Credit Union Cancellation Fee:
    • $75 fee for cancellations unless the attendee is replaced by another credit union member.
    • Replacements are free if notice is given to contact@ncuca.com before the conference.
    • Failure to notify the conference ahead of time will result in a “no-show” fee of $75.

All fees are intended to offset actual hard costs incurred by the conference, not to generate profit.

Vendor Pricing

  • $500 cancellation fee per vendor attendee until December 31, 2026.
  • Cancellations after December 31, 2026, will not be eligible for refunds.
  • Free attendee exchange until March 23, 2027, then $100 per attendee change, including onsite.
  • $500 no-show fee per vendor attendee.
  • Topgolf Vendor Cancellation Fee:
    • No refunds for top golf registrations.
    • Replacements are free if notice is given to contact@ncuca.com before the conference.
    • No last minute replacements will be allowed.