Mission Statement

To be a premier credit union industry organization providing information
on up to date credit union related issues. We will be sharing best practices, facilitating communication and networking nationwide.

Pre-Conference Golf Tournament

October 19, 2021

Details Coming Soon
Download Flyer

2020 Conference Resources

2020 Presentations

Access the most recent conference presentations below.

View Presentations

2020 Gallery & Headshots

Relive the 2020 conference with this comprehensive photo gallery.

View Gallery

2020 Sponsors

View 2020’s full NCUCA conference sponsor list.

View 2020 Sponsors

2020 Vendors

View 2020’s full NCUCA conference vendor list.

View 2020 Vendors


NCUCA Concept

Learn from credit union experts regarding topics such as:

  • Management
  • Risk Management
  • Collections
  • Recovery
  • Litigation
  • Bankruptcy
  • CFPB Matters
  • Skip-Tracing
  • Industry Best Practices
  • Networking

NCUCA Board Members

  • Art Sookazian, NCUCA President
    Los Angeles Federal Credit Union
  • Vantage West Credit Union
  • Alta Vista Credit Union
  • Del Norte Credit Union
  • FirstCity Credit Union
  • Credit Union of Southern California
  • Texas Bay Credit Union
  • First Tech Federal Credit Union

Expand your credit union collections network
to include nationwide peer credit unions

Presented By

Texas Bay Credit Union
Del Norte Credit Union
First City Credit Union
Vantage West Credit Union
First Tech Federal Credit Union

Returning to the NCUCA Conference:

The Roundtables

What are the Roundtables?

The Roundtables are new to this years conference and will provide attendees a more intimate setting in which to get to know some of our industry experts. The format will consist of 16 concurrent roundtables each with an industry expert and a specific topic. Attendees will choose what table to start at and after 30 minutes, the attendees will rotate to their next table. The rotations will continue each 30 minutes for the duration of the 1.5 hour event. You will be able to catch 3 sessions in total so pick your top 3 sessions, and have 3 back ups just in case they are full!

You can read more information on each table’s topic and description here.

How does it work?

  • Attendees get 3 roundtable sessions with industry experts.
  • Sessions rotate every 30 minutes
  • 10 seats at a table (including speaker(s))
  • Tables assigned by “First Come First Serve” basis


2021 Agenda Coming Soon!


Bellagio Ballroom
Monet + Patio
Cezanne, Gauguin, Renoir
ROOMS 1 & 2
Welcome Reception

Day One

Bellagio Ballroom
Monet + Patio
Cezanne, Gauguin, Renoir
ROOMS 1 & 2
8:00am – 9:15am
Hot Breakfast
10:15am – 10:30am
Lead Sponsor Address
10:30am – 10:45am
Networking Break
12:00pm – 1:00pm
2:00pm – 3:00pm
General Session: Differentiate With Data, Repeatable Experiences, Educate, Automate and Motivate
Presented by Kirk Drake of Credit Union 2.0
3:00pm – 3:15pm
Networking Break with Snacks
4:30pm – 6:30pm
Exhibitors’ Display Event

Day Two

Bellagio Ballroom
Monet + Patio
Cezanne, Gauguin, Renoir
ROOMS 1 & 2
7:45am – 8:45am
Hot Breakfast & Raffle Prize Announcements
9:45am – 10:00am
Networking Break
12:30pm – 1:30pm
3:00pm – 3:05pm

NCUCA Speakers

2021 Speakers Coming Soon!

Interested in becoming a Speaker for the 2021 conference?

About the 2021 NCUCA Venue

Bellagio Las Vegas

3600 S Las Vegas Blvd.
Las Vegas, NV 89109

Book Your Hotel Room – Coming Soon
Limited Room Block: from $178/night + resort fee & room tax

Hotel reservations can also be phoned in by calling 888-987-6667

Limited Room Block: from $178/night + resort fee & room tax
In order to receive the group rate, reserve here or call the number above and identify your affiliation with NCUCA.
Attendees need to be registered for the conference in order to be eligible for the NCUCA group rate. *

We do NOT call attendees to book accomodation.

We have been made aware of organizations approaching our guests promising lower priced accomodation. Some claim to be official representatives of ourselves or the venue. However, they are NOT working with us and we recommend you to NOT do business with them. If you are approached by anyone attempting to book hotel rooms, inform us immediately here.

Industry Partners

Exhibiting Vendors

Ready to take the next step?

Have any questions?


NCUCA believes that information about vendors, products and services should be made available to its members so they can make informed decisions for their Credit Unions.
  • Because NCUCA is a tax exempt organization the IRS has informed us that our “contributors/vendors” cannot deduct the registration cost on their taxes due to this tax exemption.
  • NCUCA does not endorse, recommend, or make representations with respect to any product, service or any vendors which advertise or promote their services or product with NCUCA. Individuals at a NCUCA sponsored event do not represent an endorsement by NCUCA, nor is it testimony by NCUCA as to the quality of the products or services by any vendors participating or advertising at our events. All information contained on our website was believed to be correct at the time of inclusion, and is for informational purposes only and does not necessarily express the views of NCUCA.

$75.00 cancellation fee per credit union attendee applicable. Cancellations after August 1st, 2021, will not be eligible for refunds.

$500 cancellation fee per vendor attendee applicable. Cancellations after August 1st, 2021, will not be eligible for refunds.

Should a positive COVID-19 reading occur, your conference registration fee will be refunded since you won’t be able to attend.