About NCUCA

 

Mission Statement

To be a premier credit union industry organization providing information
on up to date credit union related issues. We will be sharing best practices, facilitating communication and networking nationwide.

Pre-Conference Event: Topgolf

October 19, 2021

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2020 Conference Resources

2020 Presentations

Access the most recent conference presentations below.

View Presentations

2020 Gallery & Headshots

Relive the 2020 conference with this comprehensive photo gallery.

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2020 Sponsors

View 2020’s full NCUCA conference sponsor list.

View 2020 Sponsors

2020 Vendors

View 2020’s full NCUCA conference vendor list.

View 2020 Vendors

Testimonials

NCUCA Concept

Learn from credit union experts regarding topics such as:

  • Management
  • Risk Management
  • Collections
  • Recovery
  • Litigation
  • Bankruptcy
  • CFPB Matters
  • Skip-Tracing
  • Industry Best Practices
  • Networking

NCUCA Board Members

  • Art Sookazian, NCUCA President
    Los Angeles Federal Credit Union
  • Vantage West Credit Union
  • Alta Vista Credit Union
  • Del Norte Credit Union
  • FirstCity Credit Union
  • Credit Union of Southern California
  • Texas Bay Credit Union
  • First Tech Federal Credit Union
  • Credit Union of Denver

Expand your credit union collections network
to include nationwide peer credit unions

Presented By

Texas Bay Credit Union
Del Norte Credit Union
First City Credit Union
Vantage West Credit Union
CUSC
First Tech Federal Credit Union
Credit Union of Denver

Returning to the NCUCA Conference:

The Roundtables

What are the Roundtables?

The Roundtables are new to this years conference and will provide attendees a more intimate setting in which to get to know some of our industry experts. The format will consist of 16 concurrent roundtables each with an industry expert and a specific topic. Attendees will choose what table to start at and after 30 minutes, the attendees will rotate to their next table. The rotations will continue each 30 minutes for the duration of the 1.5 hour event. You will be able to catch 3 sessions in total so pick your top 3 sessions, and have 3 back ups just in case they are full!

You can read more information on each table’s topic and description here.

How does it work?

  • Attendees get 3 roundtable sessions with industry experts.
  • Sessions rotate every 30 minutes
  • 10 seats at a table (including speaker(s))
  • Tables assigned by “First Come First Serve” basis

Agenda

Registration

Tower Ballroom
ROOM 1
ROOM 2
ROOMS 3, 5, 8
ROOM 4
ROOM 7
5:00pm
 
Registration
5:00pm
 
Welcome Reception

Day One

Tower Ballroom
ROOM 1
ROOM 2
ROOMS 3, 5, 8
ROOM 4
ROOM 7
8:00am – 9:15am
 
Hot Breakfast
10:15am – 10:30am
 
Lead Sponsor Address
10:30am – 10:45am
 
Networking Break
12:00pm – 1:00pm
 
Lunch
3:00pm – 3:15pm
 
Networking Break with Snacks
4:30pm – 6:30pm
 
Exhibitors’ Display Event

Day Two

Tower Ballroom
ROOM 1
ROOM 2
ROOMS 3, 5, 8
ROOM 4
ROOM 7
7:45am – 8:45am
 
Hot Breakfast & Raffle Prize Announcements
9:45am – 10:00am
 
Networking Break
10:00am – 11:00am
 
11:00am – 12:30pm
 
12:30pm – 1:30pm
 
Lunch
1:30pm – 3:00pm
 
3:00pm – 3:05pm
 
Closing/Dismiss

NCUCA Speakers

Ann Kossachev

Keynote Speaker

Ann Kossachev / Director of Regulatory Affairs, NAFCU

Ann Kossachev was named Director of Regulatory Affairs in January 2019. In her role, Kossachev oversees NAFCU’s advocacy to federal agencies, including the National Credit Union Administration, the Consumer Financial Protection Bureau, and the Federal Housing Finance Agency. Kossachev joined NAFCU in June 2016 as a regulatory affairs counsel and was promoted to senior regulatory affairs counsel in June 2018. Since starting at NAFCU, Kossachev has led the association’s advocacy on housing finance issues as well as Federal Communications Commission rules implementing the Telephone Consumer Protection Act.

Prior to joining NAFCU, Kossachev worked at a law firm focusing on complex commercial litigation. Kossachev is a graduate of the George Mason University Antonin Scalia Law School and holds a bachelor’s degree in economics and political science from Binghamton University.

Kossachev is a member of the Virginia State Bar, the Virginia Bar Association, and the American Bar Association. Kossachev is also a registered parliamentarian.

Bruce A. Pearson / Senior Partner, SW&M

Bruce Pearson is a senior partner at the law offices of Styskal, Wiese & Melchione, LLP (“SW&M”). SW&M has been involved in the financial institution movement since 1936 when its founding partners began practicing law. Bruce has over twenty-four years of experience representing the industry. He provides clients with results oriented, practical and strategic legal and business advice focusing upon corporate governance, insurance coverage, operations and regulatory matters. Bruce’s past credit union work experience provides the firm’s clients with a valuable “in the trenches” perspective.

Bruce received his Bachelor of Arts degree from the University of Illinois where he majored in Russian, was elected to Phi Beta Kappa, and graduated Cum Laude in 1985. While working for a credit union, he attended Southwestern University School of Law in Los Angeles, graduating Summa Cum Laude in 1992. He is licensed to practice in the state of Arizona, California, New York, Oregon, Utah and Washington.

Bruce is a frequently requested speaker and teacher at credit union industry meetings and events; he is on the faculty of Western CUNA Management School and regularly trains senior management and volunteers on fiduciary duties and responsibilities, vendor contract negotiations and is a main speaker at SW&M’s annual legal update seminars.

Sohini Chowdury

Sohini Chowdhury / Director of Economic Research, Moody’s Analytics

Sohini Chowdhury is a Director and Senior Economist with Moody’s Analytics, specializing in macroeconomic modeling and forecasting, scenario design, and market risk research, with a special focus on stress-testing and CECL applications. Previously, she led the global team responsible for the Moody’s Analytics market risk forecasts and modeling services while managing custom scenarios projects for major financial institutions worldwide.

An experienced speaker, Sohini often presents at client meetings and industry conferences on macroeconomic models, scenarios and CECL solutions. Sohini holds a PhD and a master’s degree in economics from Purdue University, and a master’s degree in applied statistics from West Chester University in Pennsylvania. Before joining Moody’s Analytics in 2011, she taught economics at the University of Cincinnati.

Art Sookazian / President of National Credit Union Collections Alliance (NCUCA)

Art Sookazian serves as the Vice President of Special Services and Risk Management for Los Angeles Federal Credit Union (LAFCU). In addition, he is the President of the National Credit Union Collections Alliance (NCUCA). The NCUCA is a nationwide collections organization for credit unions providing networking, best practices, and educational services. He oversees collections, recoveries, litigation, repossessions, and remarketing at LAFCU. He has twenty years of experience in collections at both captive finance and credit union industries. Art has worked at some of the leading captive finance companies including Toyota Financial Services, Lexus Financial Services, and Isuzu Motors Acceptance Corp. Prior to his time at Los Angeles Federal Credit Union, Art served as the Vice President of Collections at Xceed Financial Credit Union. Art has a Bachelor of Arts in Psychology from The University of Virginia. In 2016, Art was awarded the CU Times Trailblazer 40 Below award for his success overseeing collections programs at credit unions while forming the NCUCA.

Alana Anaya, Esq. / Principal & Owner, Anaya Law Group

Ms. Anaya has proudly been representing credit unions, corporate clients and real estate brokerages for over twenty two years. She also is a California Real Estate Broker. Ms. Anaya handles all aspects of litigation, regularly provides legal review and guidance on contracts/transaction matters, handles bankruptcy matters on behalf of creditors and engages in skilled negotiation tactics to maximize all settlement opportunities. Ms. Anaya regularly conducts arbitrations and trials. When clients need guidance backed by experience, Ms. Anaya can prove to be an asset to assist through any difficult or complex matter and can provide the legal guidance needed for a successful conclusion. Ms. Anaya regularly provides ongoing legal education and updates to credit unions and the real estate industry on various current topics of interest and participates regularly as a speaker at local and national venues.

Nathan Anderson

Nathan Anderson / Senior Strategic Consultant at SuccessKPI

Nathan Anderson is Senior Strategic Consultant for SuccessKPI, enabling organizations to pull ALL their contact center data, and put it to work with AI. Prior to SuccessKPI, Nathan helped build Interaction’s AI powered Virtual Collection Agent product and practice.

In all, Nathan has spent over 25 years in the receivables management industry starting as a collector back in 1995. Through his career, Nathan has consistently utilized technology and innovation to drive efficiency and create real market differentiators. Nathan’s experience spans across credit card, mortgage, auto, and student loan verticals to name just a few.

Kathryn Davis

Kathryn Davis / President & CEO, Valley First Credit Union

Kathryn Davis is a values-led, people-centric leader with a passion for financial health. A credit union veteran, she has spent over 25 years working in financial cooperatives with a proven track record for developing strategy, empowering teams, and establishing lasting connections with strategic and community partners.

As President and Chief Executive Officer at Valley First Credit Union, one of the Central Valley’s leading financial service providers, she is committed to delivering banking services with a purpose. As an expert in personal finance, she is a passionate advocate for consumer access to affordable financial products, access to fair credit, and creating homeownership via affordable housing.

Ms. Davis holds a Bachelor of Arts degree from the University California of Riverside and a Master of Arts degree from Chapman University. She also holds a Certified Chief Executive designation through studies from The Wharton School, University of Pennsylvania, Samuel Curtis Johnson Graduate School of Management, Cornell University, and Darden, University of Virginia.

Nationally recognized as an industry expert, Ms. Davis is frequently sought after for speaking engagements on financial capability, housing, personal finance, and women and money.

Ms. Davis and her wine-maker husband have three children and reside in the beautiful “Cowboy Capital of the World” Oakdale, California.

Nick Mitchell

Nick Mitchell / Vice President, Legal Affairs & Corporate Counsel, Logix Federal Credit Union

Nick Mitchell is the Vice President, Legal Affairs and Corporate Counsel at Logix Federal Credit Union, an $8.4 billion financial institution serving over 217,000 members headquartered in Southern California. In addition to managing the company’s legal affairs, Nick oversees the Regulatory Compliance and Bankruptcy & Loan Services departments, which includes repossessions, charge off recoveries, and credit reporting.

Nick pursued his formal education almost entirely while working full time, completing his Bachelor of Science in Business and Management at Woodbury University, and his Juris Doctorate at Southwestern Law School.

Nick has managed teams in legal affairs, sales, learning and development, service quality, customer loyalty, and project management. As a proponent of continuing education, Nick also completed his National Association of Federally-Insured Credit Unions Certified Compliance Officer designation and Management and Leadership Accreditation, his Association for Talent Development Certified Professional in Learning and Performance credential, and his Satmetrix Certified Net Promoter designation. Nick also serves as the Secretary of Henry Mayo Newhall Hospital Foundation’s Board of Directors, and he is a member of the Board of Advisors for the Woodbury University School of Business.

Ashish Garg

Ashish Garg / Founder & CEO, Eltropy

After earning an MBA from the Wharton School at the University of Pennsylvania, Ashish spent his early career in high-tech. As a Product Manager defining and evangelizing new products, Ashish saw firsthand the changes that the latest technologies, such as Messaging, were bringing to the enterprise. He founded Eltropy with the vision of applying machine learning/AI techniques to enterprise processes to dramatically improve efficiency and customer engagement.

Shawn Spratte

Shawn Spratte / Senior Vice President of Loss Mitigation & Communication, Canvas Credit Union

Shawn Spratte is a 30-year veteran in the Loss Mitigation space. He has spent over a decade at Canvas Credit Union in Colorado and is currently serving as senior vice president of loss mitigation and communication center. In this role, he is responsible for the direction, oversight, and the overall results of the departments. Shawn also oversees all stages of collections, repossessions, remarketing, foreclosures, insurance, member solutions, and call center operational strategies. Shawn is a 2021 graduate of CUNA Management School having earned the (CCUE) Certified Credit Union Executive designation.

Eric Foulk

Eric Foulk / Executive Consultant, Equifax – Verification Services

Eric Foulk has 20 years of expertise in the credit and collections industry primarily focused on data, software, and analytics. He has worked at First Data, Latitude Software, and a collections consulting firm. Currently serving as an Enterprise Expert focused on both 1st party and 3rd party receivables management, Eric is assisting Equifax, Inc. with Product and Strategy.

Eric, a Navy veteran, currently resides in Miami, FL with his wife and son where he volunteers with several dog rescues and enjoys boating.

Cody Owens

Cody Owens / President & CEO, Equabli, Inc.

Cody co-founded Equabli, Inc. – a fintech dedicated to rethinking debt recovery through innovative technology, insightful analytics, and wealth of expertise. He has over 20 years of experience in consumer financial services across the US, Latin America, and Europe. Prior to Equabli, Cody spent 12 years at Encore Capital group where he held various executive roles and was primarily responsible for acquiring, optimizing, and leading Encore’s international subsidiaries. Prior to joining Encore, Cody spent eight years in retail banking at HSBC and Wells Fargo.

Cody has a B.A. in Economics and an MBA from Point Loma Nazarene University.

Cody resides in Austin TX with his wife and 2 ½ year old

Interested in becoming a Speaker for the 2021 conference?

About the 2021 NCUCA Venue

Bellagio Las Vegas

Location
3600 S Las Vegas Blvd.
Las Vegas, NV 89109
Directions
Contact
888-987-6667

Book Your Hotel Room
Limited Room Block: from $178/night + resort fee & room tax
BUSINESS PARTNER VENUE DETAILS

Hotel reservations can also be phoned in by calling 888-987-6667

Limited Room Block: from $178/night + resort fee & room tax
In order to receive the group rate, reserve here or call the number above and identify your affiliation with NCUCA.
Attendees need to be registered for the conference in order to be eligible for the NCUCA group rate. *

We do NOT call attendees to book accomodation.

We have been made aware of organizations approaching our guests promising lower priced accomodation. Some claim to be official representatives of ourselves or the venue. However, they are NOT working with us and we recommend you to NOT do business with them. If you are approached by anyone attempting to book hotel rooms, inform us immediately here.

Lead Sponsors

South Bay Remarketing Services

Allied Solutions

DRN Data

Co-Sponsor

Breakfast Sponsor

Lunch Sponsor

Badge Sponsor

Lunch Sponsor

Industry Partners

Exhibiting Vendors

Ready to take the next step?

Have any questions?

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NCUCA believes that information about vendors, products and services should be made available to its members so they can make informed decisions for their Credit Unions.
  • Because NCUCA is a tax exempt organization the IRS has informed us that our “contributors/vendors” cannot deduct the registration cost on their taxes due to this tax exemption.
  • NCUCA does not endorse, recommend, or make representations with respect to any product, service or any vendors which advertise or promote their services or product with NCUCA. Individuals at a NCUCA sponsored event do not represent an endorsement by NCUCA, nor is it testimony by NCUCA as to the quality of the products or services by any vendors participating or advertising at our events. All information contained on our website was believed to be correct at the time of inclusion, and is for informational purposes only and does not necessarily express the views of NCUCA.

$75.00 cancellation fee per credit union attendee applicable. Cancellations after August 1st, 2021, will not be eligible for refunds.

$500 cancellation fee per vendor attendee applicable. Cancellations after August 1st, 2021, will not be eligible for refunds.

Should a positive COVID-19 reading occur, your conference registration fee will be refunded since you won’t be able to attend.